Frequently Asked Questions (FAQs)

Listed below are some of the most common questions we are asked prior to working with a new customer. Please feel free to give us a call if your question is not listed here. We'll be happy to give you a prompt, accurate answer to any of your questions.

 

Question	Answer
I have an emergency! What do I do?	YES WE CAN! 24 Hours a day 7 days a week customer emergency's always take top priority and we will be there for you.
Why should I select Certified Plumbing Air & Heat (CERTPAH)?	CERTPAH has been since 1988 working to a different model. Many high profile plumbing companies have come and gone. Most of those worked on the theory of charging premium rates for any service done. Repeat and word of mouth business was ignored to make as much as possible. Eventually the customer base is depleted as a reputation is built, they sell off the assets and sometimes even return with a new name but same old practices. Unlike the plumbing companies working to avoid cost conscience customers CERTPAH built a business embracing these customers needs.
How much do you charge?	CERTPAH always provides you with a well trained professional who will personally address your need and quote you a fair price. We are happy to provide a free estimate of our very reasonable rates. While we really need to see the job to guarantee a price, our extensive experience allows us to often provide an fairly accurate phone quote. With this quote, you will see up front CERTPAH is offering fair prices.